Services / Bespoke software

Bespoke software

Systems designed around a specific business and its processes, where a packaged product would need too many workarounds to be worth the licence. Order management, scheduling, quoting and internal tooling.

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What this involves

Most businesses start with packaged software and adapt to it. That works until the workarounds start to cost more than the licence. Spreadsheets appear beside the system, staff re-key data between screens, and the way the company actually operates drifts away from what the software allows. At that point a system written around the business, rather than the other way round, usually pays for itself.

We begin by understanding how the work flows today: who does what, in which order, and where the friction is. From that we design a system that matches the process, with the exceptions and edge cases your staff deal with every week. We build it in short cycles so you can use each part as it is finished and correct our understanding early.

The result is software that belongs to you. You hold the source code, the documentation and the accounts it runs under. It is written so that another competent developer could pick it up without us, and it is supported after release under a monthly agreement if you want one. Nothing is tied to us that does not need to be.

Typical work

The kinds of job that most often fall under this heading. Yours does not have to match one exactly.
  1. Order and job management systems

  2. Scheduling and resource planning

  3. Quoting and pricing tools

  4. Internal admin and back-office tooling

  5. Replacing spreadsheets that have become critical

Suited to

Owner-managed firms and mid-sized companies whose way of working no longer fits the packaged software they run.

Not sure which of these you need?

Tell us what you are trying to build or fix. A short call is usually enough to say whether we can help and what it would involve.